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Delivery Policy and Shipping Costs

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We offer the following delivery options:

 

  • Regular Delivery option: shipments will be usually delivered before 10:30 am if you place an order before 5pm on the day before delivery.  
    *Free shipping to Florida

           *A fee of  $14.99 will apply to shipping addresses in all other states (except Alaska and Hawaii which we do not serve).

Holiday surcharges may apply.
 

Orders for the next day delivery must be entered before 5:00 p.m.
Orders placed after cut off time will be delivered the next available 
day as described in our delivery policy

Holiday surcharges may apply.
 

Orders for the next day delivery must be entered before 2:30 p.m.
Orders placed after cut off time will be delivered the next available 
day as described in our delivery policy

We do not deliver on Sunday (Valentine's Day and Mother's Day are exceptions) and Public holidays: New Year, Independence Day, Veterans Day, Memorial Day, Labor Day, Thanksgiving and Christmas.

Please provide specific instruction on how to act if the recipient is not home. 
If we did not receive instructions from you it is up to our driver discretion to:
- leave flowers at next door home
- leave flowers on the porch 
- try to redeliver the next day
 

Orders placed after cut off time will be delivered the next available day as described in our delivery policy.

 
Note: We are not responsible for late deliveries caused by acts of God = (weather conditions, storms, hurricanes, earthquakes, etc...) and no refunds will be issued for these reasons. The delivery will occur on the next possible delivery date.

Our production facilities are serving for same day delivery for birthdays, anniversaries and funerals.  We are using an overnight courier to deliver your order for different occasions or a partner local florist.

Please note, that we will not compensate for late delivery in this case. We will do our best to deliver birthday, anniversary and funeral orders on the date you specified using overnight delivery or partner florists in the area.

We do not deliver on Sunday and statutory holidays. 
The order placed for delivery on Sunday will be delivered on Saturday or the following Monday. Orders placed for delivery on holidays will be delivered the next available date.

Delivery procedure.

Residential addresses. 
Please advise the recipient to be present at the time of delivery. If nobody will be available upon delivery, please provide us with instructions on how to act in this case. If no person is present to accept flowers at the location, we will leave flowers by the door. No refund or credit will be issued for stolen/non received goods.

Business addresses.
 If the recipient is not available during delivery and the company is refusing to accept delivery, we will attempt delivery next possible day. 
Please note that redelivery charge of $9.99 will apply. 
Please note that due to the perishable nature of flowers and fruits, an additional surcharge may be required to redeliver your order on a later day.