I haven’t received my confirmation or any email saying my order was completed successfully.

Question:
I haven’t received my confirmation or any email saying my order was completed successfully.

Answer:
If you completed the order and you did not see a confirmation at the end, it is likely that your order was not completed successfully. For immediate assistance (24 hours / day), please click here to contact our online help agents or call 1-888-912-5666 (9am-9pm) to verify that the order was completed. It is also possible that your email confirmation was sent to your junk mail folder. You can email wecare@bloomex.ca to request a new email confirmation.