Please Note: Same Day and Holiday surcharges may apply.
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Orders placed after cut off time will be delivered the next available day as described in our delivery policy
Note: We are not responsible for late deliveries caused by acts of God (weather conditions, storms, hurricanes, earth quakes, etc...) and no refunds will be issued for these reasons. The delivery will occur on the next possible delivery date.
Our production facility is located in Miami, Florida. Please note that your order for outside of our production facility area may be delivered next business day if it was placed less than 24 hours before delivery. Please note, that we will not compensate late delivery in this case. We will do our best to deliver birthday, anniversary and funeral orders on the date you specified using overnight delivery or partner florists in the specific area.
We do not deliver on Sundays (Valentine's Day and Mother's Day are an exception) and statutory holidays. Orders placed for delivery on Sunday will be delivered on Saturday or the following Monday. Orders placed for delivery on holidays will be delivered the next available date.
Delivery procedure.
Residential addresses:
Please advise the recipient to be present at the time of delivery. If nobody will be available upon delivery, please provide us with instructions how to act in this case. If no person is present to accept flowers at the location, we will leave flowers by the door. No refund or credit will be issued for stolen/non received goods.
Business addresses: If recipient is not available during delivery and company is refusing to accept delivery, we will attempt delivery next possible day. Please note that redelivery charge of $9.99 will apply.
Please note that due to perishable nature of flowers and fruits, additional surcharge may be required to redeliver your order on a later day.