Delivery Policy

There are  three delivery options:

 

• Regular Delivery option: shipments will be delivered between 12:00 PM to 5:00 PM for business addresses and between 12:00 PM to 6:00 PM for residential addresses on the day you specify. 
  Fee of  $14.99 will apply.
  
• Morning Delivery* option: shipments will be delivered by 12:00 noon on the day you specify.   
  Fee of  $18.98 will apply
  *Orders for morning delivery must be placed before 5.00 P.M on the day before the delivery date.
  
• Evening Delivery option: shipments will be delivered between 6:00 PM to 9:00 PM on the day you specify.  
  Fee of  $16.99 will apply
  

We do not deliver on Sunday (Valentine's Day and Mother's Day are exceptions) and Public holidays: New Year, Independence Day, Veterans Day, Memorial Day, Labor Day, Thanksgiving and Christmas.

Please provide specific instruction how to act if recipient is not home.
If we did not receive instructions from you it is up to our driver discretion to:
- leave flowers at next door home
- leave flowers on the porch
- try to redeliver next day

Orders placed after cut off time will be delivered the next available day as described in our delivery policy.

 Note: We are not responsible for late deliveries caused by acts of God = (weather conditions, storms, hurricanes, earth quakes, etc...) and no refunds will be issued for these reasons. The delivery will occur on the next possible delivery date.

Our production facilities are serving for same day delivery for birthdays, anniversaries and funerals.  We are using overnight courier to deliver your order for different occasions or a partner local florist.

Please note, that we will not compensate late delivery in this case. We will do our best to deliver birthday, anniversary and funeral orders on the date you specified using overnight delivery or partner florists in the area.

We do not deliver on Sunday and statutory holidays.
The order placed for  delivery on Sunday will be delivered on Saturday or the following Monday. Orders placed for delivery on holidays will be delivered the next available date.

Delivery procedure.

Residential addresses.
Please advise the recipient to be present at the time of delivery. If nobody will be available upon delivery, please provide us with instructions how to act in this case. If no person is present to accept flowers at the location, we will leave flowers by the door. No refund or credit will be issued for stolen/non received goods.

Business addresses.
 If recipient is not available during delivery and company is refusing to accept delivery, we will attempt delivery next possible day.
Please note that redelivery charge of $9.99 will apply.
Please note that due to perishable nature of flowers and fruits, additional surcharge may be required to redeliver your order on later day.